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Fraud Alert: “Bank Investigator” Scam Targeting Residents

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Fraud Alert: “Bank Investigator” Scam Targeting Residents

The District has been advised of recent scam activity affecting local residents involving individuals impersonating financial institution representatives and fraud investigators.

In reported incidents, callers have claimed to be working with the fraud department of a bank or in coordination with police. Victims are instructed to assist with an “investigation” by withdrawing cash and either mailing it to an address or depositing funds into a Bitcoin ATM. These fraudulent activities have resulted in losses exceeding $15,000 in the first three months of 2026.

According to the Canadian Anti-Fraud Centre, this type of “bank investigator” scam is increasing across Canada. Fraudsters may also request remote access to a victim’s computer or attempt to convince individuals to transfer funds to “protect” their accounts.

Residents are reminded of the following:

  • Do not trust call display information, as phone numbers can be spoofed
  • If contacted by someone claiming to represent your financial institution, hang up and call back using the number on your debit or credit card
  • Never provide remote access to your computer
  • Financial institutions and law enforcement will not ask you to withdraw cash or transfer funds as part of an investigation
  • Be cautious if a caller provides partial banking information, such as the first digits of your card, as this does not confirm legitimacy

If you believe you have been targeted or have fallen victim to a scam, please report the incident to your financial institution and the Canadian Anti-Fraud Centre.

The District encourages all residents to remain vigilant and share this information to help protect others in the community.

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